Skip to main content

Tracking Events

Parcelhub Tracking Events

Category IDCategory NameSub Category IDSub Category Name
1Delivered1Delivered
1Delivered2With POD
1Delivered3No POD
1Delivered4Left with Neighbour
1Delivered5Left in a safe place
1Delivered6Customer collected
1Delivered47Delivered col. point
1Delivered59Part Delivered
1Delivered83Return - Delivered
2Delayed7Delayed
2Delayed8No-one to receive
2Delayed9Adverse weather
2Delayed10Awaiting instruction
2Delayed11Awaiting booking-in date
2Delayed12Recipient will collect
2Delayed87Delayed By Request
3In-Transit13In transit
3In-Transit14Collected
3In-Transit15Arrived at collection depot
3In-Transit16Arrived at delivery depot
3In-Transit17Out for delivery
3In-Transit18Released to third party
3In-Transit19Resealed
3In-Transit50Tracking Status Overdue
3In-Transit53Processed at hub
3In-Transit73Processed At Hub
3In-Transit74Collected From Customer
3In-Transit75Return Processed At Hub
3In-Transit78with Whistl
3In-Transit79Handover to RoyalMail
3In-Transit80Handover to Courier
3In-Transit81Item Weight Changed
3In-Transit82Return - In Transit
3In-Transit88Return - Customer Drop To Store
3In-Transit89Return - Collect From Home
4Problem20Problem
4Problem21Bad Address
4Problem22Item damaged
4Problem23Item hazardous
4Problem24Item prohibited
4Problem25Item overweight
4Problem26Item oversized
4Problem27Invalid Service
4Problem28Held by customs
4Problem29Recipient not known
4Problem30Refused
4Problem48Returned to sender
4Problem49Internal Problem
4Problem60Collection Failed
4Problem84Rejected
4Problem85Undeliverable
4Problem86Lost
5Customer Action31Customer Action
5Customer Action33Reroute requested
5Customer Action34Recall requested
5Customer Action35POD requested
5Customer Action36Claim submitted
5Customer Action77Label reprinted
7Information32Shipment deleted
7Information46Information
7Information54Shipment Created
7Information55Shipment Deleted
7Information65Assigned to Customer Services
8Advised to claim66Disputed Delivery
8Advised to claim67Loss
8Advised to claim68Damage
8Advised to claim69Non-Compliance
8Advised to claim70Carriage
8Advised to claim71Claim Submitted
8Advised to claim76Advised To Claim - Delayed